The Regione Emilia-Romagna – Servizio Sanitario Regionale is the public and institutional body responsible for organizing and providing all healthcare services to citizens residing in Emilia-Romagna. As an integral part of the Italian National Health Service (SSN), it manages a vast network of hospitals, polyclinics, and territorial facilities, overseeing public health protection, prevention, treatment, and rehabilitation. Its primary objective is to ensure universal access to high-quality services, promoting the well-being and health of the entire regional population. This client operates within a context of significant social responsibility, often seeking technological and managerial innovations to optimize the efficiency and quality of care.